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Route Manager

Company Name:
Management Business Solutions
Route Manager
Lansing, MI
Apply: Send a resume:
Visit our website: www.mgmtbsolutions.com
Summary:
This individual will manage routes and driver/laborer performance on a daily basis for multiple lines of business. You will be involved with scheduling resources, coordinating maintenance, monitoring time and attendance, and monitoring productivity.
Responsibilities:
Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
Plans, distributes, monitors, and follows-up on daily route assignments to ensure customers are serviced per company standards and agreements.
Manages end-of-day check-in, communicating key service, safety, and equipment issues.
Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
Sets and monitors productivity, service, and safety targets for each route and driver.
Assists with data collection and reporting required for incentive pay programs.
Works with functional groups to resolve employee relations and labor relations issues.
Acquires and coordinates temporary workers assigned to assist drivers on routes.
Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies; documents and maintains required records
Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Establishes and maintains a clean, safe work environment in compliance with Company and Occupational Safety and Health Administration (OSHA) standards.
Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
Notifies customer service of delivery days for specific areas; ensures set-up errors and missed pickups are reported and resolved.
Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.
Qualifications:
Associates degree required; bachelors degree preferred
2 to 4 years of experience in transportation or logistics with experience in routing assessments and coaching & leading employees required

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