Sales Support Specialist
Stafford-Smith, Inc.
Stafford-Smith, Inc.
Lansing, MI Lansing, MI Full-time Full-time From $18 an hour From $18 an hour 8 days ago 8 days ago 8 days ago Chain Sales Support Specialist Description of Duties & Responsibilities Position Reports to:
Team Lead and Sales Support Supervisor General Description:
This sales support specialist supports our Account Executives with the management of projects to ensure deadlines, budgets, and requirements of the job are met.
These job functions include but are not limited to - uploading a job, creating electronic job files, coordination, purchasing, and monitoring shipment of equipment & materials.
The sales support specialist will track the job until completion and will complete continuous audits to ensure accuracy.
The candidate will:
Be positive, organized, analytical, and detail-oriented Take initiative to self-analyze a situation and problem solve/avert a problem Be able to multitask under pressure and constantly re-prioritize tasks throughout the day Be able to work independently Place a high degree of importance on clear and concise communication Typical Duties and
Responsibilities:
Verify that we have the proper approval and review the sales order and contract for new orders.
Verifies in Vista the customers billing terms, AR & site info, tax information and seeks Credit Manager approval if over $10,000.
Initiate project & communicate the job number to team members involved on project.
Review and communicate necessary changes to match the contract & requirements.
Import project into Vista and check for upload accuracy.
Review quotes, shipping/receiving requirements, and project notes when preparing rough purchase orders, communicate discrepancies to Account Executive.
Adjust purchase orders as needed and send to vendors.
Be responsible to obtain, as needed, appropriate permits and licensing for projects including all mechanical/electrical requests.
Handle any discrepancies with reps/vendors.
This would include pricing, quantity, shipping address or model number.
Track customers orders with vendors once equipment has been ordered for timely and accurate delivery according to construction schedules.
Communicate with warehouses to verify equipment has arrived.
Provide needed documents for freight claims.
Prepare delivery instruction sheets.
Update receiving reports and supply to Account Executives as equipment arrives and departs to the site.
Use existing inventory when appropriate and fill out stock requisitions.
Serve as the contact for issuing replacement purchase orders for equipment and for reordering damaged, missing, or incorrect equipment as well as initiate a change order as needed for pending and approved.
Prepare negative purchase orders for any returned equipment, freight claims, credits, etc.
Monitor job costs throughout job process and correct any errors or imbalances in budget and report status or any problems as requested.
Process project paperwork, acknowledgements, equipment invoices, freight invoices, delivery instructions sheets, receivers, service orders and other misc.
paperwork daily checking for accuracy and following up on errors or discrepancies.
Process and track all change orders on a timely basis.
Coordinate with billers on invoice timing in accordance with deliveries.
Audit jobs and run a job cost analysis to reveal where costs went over, or mistakes may have been made.
Request ASA from factory for ASA sheet and manuals.
Skills &
Experience:
Dependable individual organizational skills, with the ability to set priorities and manage time Microsoft Office with focus on Word, Excel, Outlook Aptness for attention to detail Proficiency with mixed media - printed, electronic, file transfer, and more Ability to accept direction from multiple sources Capacity to learn quickly when faced with new opportunities or challenges Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Compensation package:
Bonus opportunities Schedule:
8 hour shift Monday to Friday Travel requirement:
No travel Ability to Relocate:
Lansing, MI 48911:
Relocate before starting work (Required) Work Location:
In person Position Reports to:
Team Lead and Sales Support Supervisor The candidate will:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Stafford-Smith, Inc.
Lansing, MI Lansing, MI Full-time Full-time From $18 an hour From $18 an hour 8 days ago 8 days ago 8 days ago Chain Sales Support Specialist Description of Duties & Responsibilities Position Reports to:
Team Lead and Sales Support Supervisor General Description:
This sales support specialist supports our Account Executives with the management of projects to ensure deadlines, budgets, and requirements of the job are met.
These job functions include but are not limited to - uploading a job, creating electronic job files, coordination, purchasing, and monitoring shipment of equipment & materials.
The sales support specialist will track the job until completion and will complete continuous audits to ensure accuracy.
The candidate will:
Be positive, organized, analytical, and detail-oriented Take initiative to self-analyze a situation and problem solve/avert a problem Be able to multitask under pressure and constantly re-prioritize tasks throughout the day Be able to work independently Place a high degree of importance on clear and concise communication Typical Duties and
Responsibilities:
Verify that we have the proper approval and review the sales order and contract for new orders.
Verifies in Vista the customers billing terms, AR & site info, tax information and seeks Credit Manager approval if over $10,000.
Initiate project & communicate the job number to team members involved on project.
Review and communicate necessary changes to match the contract & requirements.
Import project into Vista and check for upload accuracy.
Review quotes, shipping/receiving requirements, and project notes when preparing rough purchase orders, communicate discrepancies to Account Executive.
Adjust purchase orders as needed and send to vendors.
Be responsible to obtain, as needed, appropriate permits and licensing for projects including all mechanical/electrical requests.
Handle any discrepancies with reps/vendors.
This would include pricing, quantity, shipping address or model number.
Track customers orders with vendors once equipment has been ordered for timely and accurate delivery according to construction schedules.
Communicate with warehouses to verify equipment has arrived.
Provide needed documents for freight claims.
Prepare delivery instruction sheets.
Update receiving reports and supply to Account Executives as equipment arrives and departs to the site.
Use existing inventory when appropriate and fill out stock requisitions.
Serve as the contact for issuing replacement purchase orders for equipment and for reordering damaged, missing, or incorrect equipment as well as initiate a change order as needed for pending and approved.
Prepare negative purchase orders for any returned equipment, freight claims, credits, etc.
Monitor job costs throughout job process and correct any errors or imbalances in budget and report status or any problems as requested.
Process project paperwork, acknowledgements, equipment invoices, freight invoices, delivery instructions sheets, receivers, service orders and other misc.
paperwork daily checking for accuracy and following up on errors or discrepancies.
Process and track all change orders on a timely basis.
Coordinate with billers on invoice timing in accordance with deliveries.
Audit jobs and run a job cost analysis to reveal where costs went over, or mistakes may have been made.
Request ASA from factory for ASA sheet and manuals.
Skills &
Experience:
Dependable individual organizational skills, with the ability to set priorities and manage time Microsoft Office with focus on Word, Excel, Outlook Aptness for attention to detail Proficiency with mixed media - printed, electronic, file transfer, and more Ability to accept direction from multiple sources Capacity to learn quickly when faced with new opportunities or challenges Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Compensation package:
Bonus opportunities Schedule:
8 hour shift Monday to Friday Travel requirement:
No travel Ability to Relocate:
Lansing, MI 48911:
Relocate before starting work (Required) Work Location:
In person Position Reports to:
Team Lead and Sales Support Supervisor The candidate will:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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