Service Manager (Refridgeration)
3.
5 Lansing, MI Lansing, MI Full-time Full-time $78,000 - $83,000 a year $78,000 - $83,000 a year 2 days ago 2 days ago 2 days ago The Service Manager, reporting to the General Manager, is responsible for managing all aspects of Technical Service for customers in a given group of locations.
Providing proper service involves the regular repair and maintenance of dairy equipment to ensure that it is operating at optimal performance - this includes both advisory services as well as emergency support.
RESPONSIBILITIES AT the outset, responsible for ensuring proper delivery of service to customers Manage a team of Service Technicians Assign accounts to Service Technicians Generate call sheets and distribute to Service Technicians Receive all service calls and assign to Service Technician(s), maintain a daily log Schedule any technical training required for the team Manage inventory in collaboration with pertinent team members projects Manage customer relationships and perform customer visits to assess their level of satisfaction Track any warranty and call-back issues REQUIRED SKILLS / COMPETENCIES Demonstrated high levels of customer orientation and professionalism Ability to manage multiple priorities and projects Strong attention to detail Strong written and oral communication skills Strong problem-solving skills, matched by the ability to take initiative EXPERIENCE / BACKGROUND Prior experience managing a service team required Minimum high school degree and basic mathematical aptitude required, some college is preferred Previous experience in dairy industry preferred; sales experience preferred Job Type:
Full-time Pay:
$78,000.
00 - $83,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Day range:
Monday to Friday Shift:
8 hour shift Day shift Ability to commute/relocate:
Lansing, MI 48911:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Service technician:
1 year (Preferred) Supervising:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Lansing, MI Lansing, MI Full-time Full-time $78,000 - $83,000 a year $78,000 - $83,000 a year 2 days ago 2 days ago 2 days ago The Service Manager, reporting to the General Manager, is responsible for managing all aspects of Technical Service for customers in a given group of locations.
Providing proper service involves the regular repair and maintenance of dairy equipment to ensure that it is operating at optimal performance - this includes both advisory services as well as emergency support.
RESPONSIBILITIES AT the outset, responsible for ensuring proper delivery of service to customers Manage a team of Service Technicians Assign accounts to Service Technicians Generate call sheets and distribute to Service Technicians Receive all service calls and assign to Service Technician(s), maintain a daily log Schedule any technical training required for the team Manage inventory in collaboration with pertinent team members projects Manage customer relationships and perform customer visits to assess their level of satisfaction Track any warranty and call-back issues REQUIRED SKILLS / COMPETENCIES Demonstrated high levels of customer orientation and professionalism Ability to manage multiple priorities and projects Strong attention to detail Strong written and oral communication skills Strong problem-solving skills, matched by the ability to take initiative EXPERIENCE / BACKGROUND Prior experience managing a service team required Minimum high school degree and basic mathematical aptitude required, some college is preferred Previous experience in dairy industry preferred; sales experience preferred Job Type:
Full-time Pay:
$78,000.
00 - $83,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Day range:
Monday to Friday Shift:
8 hour shift Day shift Ability to commute/relocate:
Lansing, MI 48911:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Service technician:
1 year (Preferred) Supervising:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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