Product Support/Triage Analyst ZE 644
Seeking an analyst to provide triage and support to ensure business continuity.
Duties Provides senior level production support of Tier II applications, databases and/or systems Provide technical support for several applications in the SDLC and troubleshoots issues Diagnose problems, define and co-ordinate the implementation of solutions individually Write, modify, and execute SQL queries for Oracle and SQL Server Interfacing with Application Developers to communicate issues and suggest remediation Resolve Incident Management issues from triage through to resolution Managing the running of daily batch processing and scheduled production activities Requirements:
5
years
Experience:
Working with query languages such as Oracle PL/SQL Developing/optimization of query language scripts Common data fix procedure Agile working environment Using large-scale version control, build, and PMO tools (DevOps, etc.
) Software analytic skills/experience Salesforce CRM, APEX design knowledge IBM Middleware knowledge Data Power, ACE, OpenShift React Recommended Skills Agile Methodology Analytical Customer Relationship Management Databases Dev Ops Incident Management Estimated Salary: $20 to $28 per hour based on qualifications.
Duties Provides senior level production support of Tier II applications, databases and/or systems Provide technical support for several applications in the SDLC and troubleshoots issues Diagnose problems, define and co-ordinate the implementation of solutions individually Write, modify, and execute SQL queries for Oracle and SQL Server Interfacing with Application Developers to communicate issues and suggest remediation Resolve Incident Management issues from triage through to resolution Managing the running of daily batch processing and scheduled production activities Requirements:
5
years
Experience:
Working with query languages such as Oracle PL/SQL Developing/optimization of query language scripts Common data fix procedure Agile working environment Using large-scale version control, build, and PMO tools (DevOps, etc.
) Software analytic skills/experience Salesforce CRM, APEX design knowledge IBM Middleware knowledge Data Power, ACE, OpenShift React Recommended Skills Agile Methodology Analytical Customer Relationship Management Databases Dev Ops Incident Management Estimated Salary: $20 to $28 per hour based on qualifications.
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